Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. We offer the following options:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location and carrier.
Free Shipping We offer free standard shipping on all domestic orders over $[X]. This offer applies to orders shipped within the contiguous United States.
Shipment Confirmation & Order Tracking Once your order has shipped, you will receive a shipment confirmation email with a tracking number. Tracking information may take 24–48 hours to update.
International Shipping We currently ship to select international destinations. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Damaged or Lost Packages Grandma Did It Better is not liable for packages lost or damaged in transit. If your order arrives damaged, please contact us within 7 days of delivery at [your contact email] with your order number and photos of the damage. We will work with the carrier to resolve the issue.
Address Accuracy Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address, contact us immediately at [your contact email] — we can only make changes before the order has been processed.
Contact Us For any shipping-related questions, please reach out to us at: sales@grandmadiditbetter.com